Trade Show “Power Graphics”
Graphics are a critical element of any trade show display. You could have the best promotion, best product and brilliant people in your booth but, if most attendees don’t notice your exhibit, it won’t matter.
There are many philosophies about how to create effective trade show graphics that persuasively break through the clutter. One solution is “Power Graphics” – singular images that have the “power” to make your exhibit stand out from your competition, attract your target customers and almost instantaneously communicate your key message.
What makes graphics powerful? Graphics that are singular and focused have power. Images and words combined to communicate your message and brand personality without needing translation have power. Graphics without unnecessary elements in the design, displays and sales presentations so that your target customers can actually experience your message, your brand and your products are the most powerful.
The images and words that you use depend on your marketing message but here are a few general guidelines:
- Make sure your designers know everything that is important about your target customers – before they start work.
- Select a design team that knows how to design exhibits. This is a unique design task and many great advertising designers have little experience with or understanding of trade shows.
- If one image will communicate your message, don’t be afraid to let your designers build the exhibit around that one key image.
- Keep it simple and uncluttered. The details belong in your sales material, presentations and interactive displays.
- Make sure the key graphic can be easily seen from a distance. Avoid small or overly detailed images.
- Think in 3-dimensions. Dimensional graphics create visual interest.
- Incorporate words – in large, legible type. The most memorable images are often the combination of a few words and a graphic image.
- Use lighting to make the “Power Graphics” the focal point of the exhibit.
- Avoid commonplace and generic images, for example, photographs of happy customers, standard product photography and stock photography that looks like stock photography.
Effective use of “Power Graphics” can make a meaningful difference in your ability to get the most out of trade show participation.
Deploying Online Marketing Strategies to Promote Trade Shows
The Internet is called the “Information Highway” for a reason, as it provides an easy way to quickly to find information on an endless array of topics. It also provides an ideal vehicle by which to educate 
and communicate with vast numbers of people. For all these reasons, the Internet is a great way to promote your company, its products, as well as its involvement in upcoming trade shows.
Deploying a web-based strategy can help you maximize the chances of trade show success by increasing your exposure and message frequency to your target audience. It’s important to integrate e-marketing techniques to promote trade show participation before, during, and after each event.
Before the Show.
Devote an entire section of your company’s website to highlight your participation in an upcoming trade show or event. Cross-promote this particular page and your site in traditional printed marketing materials, such as brochures, newsletter, or advertisements.
For people who are attending the show, provide an online form for them to fill out to schedule a demo, then follow up by phone to confirm the time. Have another form for people who are unable to attend the show—but are still interested—so you can provide them with information.
Contact the show’s management and seize any opportunities to utilize marketing vehicles it uses to promote the show, such as websites, publications, or newsletters. If the show has a website, look at web advertising, such as banners, links or any type of promotional copy, to lure site visitors to your site.
Generate some pre-show buzz by promoting a contest, quiz, drawing, game or other incentive on your website. Contestants should be directed to your booth during the show to receive their prize, find the answer, etc.
During the Show.
Promote your online marketing resources. Ask visitors to your booth for contact info so you can add them to your online distribution list for newsletters, e-zines, etc. These online resources provide them with helpful tips so be sure and present this as an opportunity for them to receive something of value, not just advertisements and junk email.
Give the winners of promotional contests or quizzes some face time on your web site. Highlight photos of winners collecting their prizes at the show. And, let visitors to your web site who were unable to attend the event register for contests, drawings, etc.
Update your web site with daily highlights from the show. Include news, product launches, customer interviews, speaker summaries, etc., to keep everyone who couldn’t attend the event up to date.
After the Show.
Update your web site immediately. Add streaming videos of product demos or customer testimonials from your exhibit. Your customers can often tell a more compelling and credible story than your sales people by explaining how your company’s product solved a problem for them. Prospective customers often can relate to your other customers because they possibly share the same problems, concerns, and issues that need to be resolved.
Integrate new prospect email contact info into your database to develop an ongoing web-based communications program that includes email, e-newsletters, e-zines, and other important corporate announcements.
Make sure your site is continuously updated and stocked with valuable, useful content for your existing users and potential customers. The web is an excellent place to gather information about new products and technology. Seize the opportunity to use your web site to position your company as a thought leader in its industry.
Choosing the Best Trade Show Display For Your Needs
Once you’ve decided to take the plunge into tradeshow exhibiting, the next question might be: what type of display or exhibit will we need? The answers will vary depending upon a multitude of factors. 
You’ll need to ask yourself some basic questions, such as: how large are the events you wish to participate in? What type of audience do you wish to attract? What location type (in-line, corner, end, island) and size of booth space are you considering?
Other questions in regards to the frequency of exhibiting and how you will transport your exhibit also need to be considered before you can determine which type of display will best serve your needs and meet your tradeshow objectives. Another important question is how much do you have to spend on a display. When you include the physical display itself, plus banner stands, lighting, and accessories, you could be talking anywhere from a few thousand to over $50,000 in costs.
Once you’ve determined all these things, it’s time to start evaluating the different types of displays. Let’s take a look at the various types.
Pop-up displays. These are made up of a lightweight, folding frame covered with magnetic-backed fabric, vinyl, or plastic panels. These displays are available in tabletop or floor versions.
Pros: Because they are lightweight, they are easily handled and less expensive to transport.
Truss displays. Structured around lightweight or aluminum tubing, these displays can be configured in a variety of shapes and sizes, from entire booths to special exhibit features, display walls, islands, and entranceways.
Pros: Highly configurable for added flexibility.
Panel displays. These displays are made up of fabric-covered rectangular sections that are connected to make a wall.
Pros: Also very flexible because they can be configured to fit different sized and shaped booths.
Table-top displays. This display type, which features a lightweight display that sits on top of a table, is ideal for small events. The displays typically have three panels with Velcro-attached graphics and headlines that can be easily changed and updated. Some come with briefcase-style cases for easy transport.
Pros: Least expensive option and more durable than pop-up systems.
Banner stands. These banner stands provide an easy, lightweight means to display your corporate banners or other signage. These are available in single, double or triple-sided models. You can use two placed together or separately in different locations within your booth. Some come with lights to enhance the image display.
Pros: They are lightweight, portable and durable.
Custom displays. Exhibit companies can help you design your own custom display in any size or configuration will fit your needs. You can also incorporate accessories, including cabinets, countertops, backlighting, and bridges. Most will also offer a no-obligation design and price quote for your proposed design, so you can weigh your options before committing to anything.
Pros: Designed exactly with your needs in mind.
Top Tactics to Make Your Trade Show Booth Stand Out
Every industry has its norms. At a medical industry show, the show floor will resemble a tranquil sea of blues and whites, colors that convey cleanliness and reliability. At technology industry shows you’ll see lots of bright colors, bold graphics and eye-popping presentations on flat-screen monitors. While every industry has its norm, the reality is that in order to make your booth get noticed by attendees, the last thing you want to do is to blend in with competing booths.
So how do you differentiate your exhibit so attendees will be captivated long enough for your booth staff to engage them and deliver your company’s marketing message? In order to successfully achieve your company’s trade show objectives, whether that is generating sales leads or educating a new market about your products or services, the first step is to garner the attention of prospective customers.
Many companies exhibiting at trade shows make the classic mistake of trying to fit in with other exhibitors. Perhaps it’s your company’s first foray into a particular market or event. You want your company to look like it can play in the same sandbox with other big players in the market. The problem is fitting in isn’t going to help your company stand out amidst its competitors.
Here are a few ways in which you can differentiate your company’s exhibit:
Color: Avoid the standard color palette of the industry. Choosing a unique color scheme for your booth is a simple way to visually set your booth apart from other booths. Be careful, however, and do your research before picking a color scheme. Different colors convey certain messages that might not align with your trade show objectives or your marketing message.
Structure: Be creative here, and don’t settle for a standard exhibit configuration. If your competition typically uses a booth layout with formal meeting areas/rooms, go for a casual lounge feel instead. If competing booths are very geometric and angular, go for a free-flowing, airy feel with a fabric structure featuring organic shapes and soft, curvy lines.
Lighting: One way to breathe new life into an older exhibit is to enhance or change up the lighting scheme. Be creative here as well. Colored lights can add pizzazz and be a real attention-getter. Soft lighting can create a calm, intimate setting.
Product Displays: Don’t overcrowd surfaces with product displays. Again, take note of what your competitors are doing. Use creativity to highlight your products in a way your competitors aren’t. Again, the purpose is to get your booth to stand out so attendees will pause long enough to notice your products and marketing message.
Booth staff: It’s important to put together a “front line” offense when it comes to your booth staff. Don’t staff your booth with temp workers or new employees. Bring out your “big guns,” which typically means your product development folks who can speak at great length—not just about your products, but those of your competitor’s and industry pain points as well.
Exhibiting at International Trade Shows
As a response to the US economy’s Great Recession and as protection against future bust cycles, many organizations are increasingly thinking global, looking to expand their businesses into emerging foreign markets. Exhibiting overseas is one of the fastest and most cost-effective ways to identify the best foreign markets for your company’s products and services.
Exhibiting internationally introduces many new challenges for organizations and requires thorough research to determine which ones will attract your target market. A good starting point is the U.S. Foreign Commercial Service (FSC), part of the International Trade Administration of the U.S. Department of Commerce.
If you’re the person put in charge of exhibit management at your company, you need to do your research to make sure your company’s significant investment into international trade shows isn’t a waste of time and money. Tactics that have proven successful in trade show exhibiting in the U.S. might fall flat in another country.
Here are a few tips to keep in mind when exhibiting internationally:
Hire a translator. Probably the most important step is to hire an expert (preferably native-born) translator who not only understands the language but the culture of the country and its people. This person will prove instrumental in helping fine-tune your company’s marketing message, slogans, and marketing collateral to assure that your message is effectively delivered to this new audience.
Hire a designer. It might also be a good idea to hire a local designer who understands how this foreign market will interpret the colors, design, symbols, logo, and look of your exhibit. For example, one color might be considered lucky or prosperous in one country, yet might symbolize something completely different or have a negative connotation in another.
Check on technical and safety standards. Before you commit to a foreign show, make sure your products comply with international technical and safety standards, which may vary slightly from those in the U.S. Another important consideration is power requirements. When exhibiting overseas, your electrical equipment might need to be adapted to different power voltage outlets.
When in Rome… Things are done differently in other countries. Be sensitive to how business is conducted and how decisions are made in the host country. Read up on proper business etiquette, how the sales process typically works, and the nuances of relationship building there. In Japan, for example, a handshake at the end of a business meeting is as good as a signed contract.
Exhibiting at an international trade show can bring big benefits and open up an entirely new market for your company’s products or services. A savvy planner, however, must do their homework well in advance.
Need Exhibit Management for your Trade Show? Let’s Talk.
The Low Down on Trade Show Exhibit Layouts
There are ins and outs and pros and cons to all the various types of trade show booth layouts, and determining which layout will deliver the best results for your company can be a difficult task. Evaluating your company’s needs and objectives will be your first step in determining which exhibit floor plans will work best for you.
Let’s take a quick look at some of the more popular tradeshow exhibit layouts and the pros and cons of each to make that decision easier. Keep in mind, however, that variables exist between each layout type. Exhibitors can change each layout’s components, size, and positioning and mix and match layouts and elements to suit different situations.
Classic Diamond.
Consists of a large, central structure with a series of independent elements (kiosks, demo stations, graphics, product displays) surrounding it.
Pros: This layout offers a strong visual presence, and its simplicity and lack of walls helps draw in visitors. Also works well for displaying multiple small products.
Cons: The layout’s central structure blocks view across the booth and offers only one spot for a single, high-impact statement or slogan. As far as traffic, this layout requires careful staffing to encourage visitors to explore the whole booth.
Centerpiece.
Typically used when one message or product needs to be featured; all other elements are directed toward one main focal point.
Pros: This layout offers easy access to focal point of booth and offers great impact for main marketing message or slogan. Allows easy access to main focus of booth.
Cons: This layout type offers little flexibility over time and single focus makes it hard to hold attendees’ interest for very long. Central focus of exhibit can attract so much traffic to cause congestion.
Theater.
The underlying purpose of this layout is to show some form of a presentation. Rather than walls, it uses dividers along the sides and demo stations or kiosks along the back.
Pros: Layout drives all attention toward presentation and openness encourages visitors who shun enclosed presentations. Allows strong medium for message delivery and partitions can display smaller, tangent messages.
Cons: Singular focus prevents highlighting multiple products. Offers no capture effect and quick exits after presentations difficult to prevent.
Club.
Also referred to as a closed exhibit, this layout type uses some type of material to create a fully or semi-enclosed environment within the booth space.
Pros: Interior offers quiet off-floor environment and exterior walls can attract attention and deliver messaging. Allows complete control over entry and exit of visitors. Exhibit walls offer lots of space for graphics.
Cons: Attendees can’t see main focus until they step inside and limited entrances discourage walk-up traffic. Main entrance clogs easily and confusion can result from too many messages.
Random Display.
This layout deconstructs formal floor plans in an effort to look unique and consists of an arbitrary arrangement of shapes, activities and elements.
Pros: Allows use of multiple products and presentation media. Permits many levels of messaging.
Cons: Prevents highlighting one central focus and multiple messages can cause chaos that work against proper message delivery. Confusing layout can be difficult to navigate and traffic can clog at focal point.
Plaza.
All large structures are pushed to the aisles to create an open, inviting environment in the center for casual conversation and product displays.
Pros: Offers open and inviting interior space that allows all elements to be seen at once. Openness encourages attendees to wander and explore; visitors are free to leave as easily as they enter. Allows placement of large graphic displays.
Cons: Doesn’t offer one main focal point. Central elements can draw too much traffic, causing congestion.
Trade Show Exhibit Design: It pays to “Think Big”
If you want a Trade Show exhibit that is memorable and persuasively communicates your brand, keep it focused on one overarching idea. Think Big. Create a “Big Idea”.
When a prospect walks into a Trade Show they are confronted with hundreds – even thousands of different marketing messages. If you are lucky, your company will have 15, maybe even 30-seconds to capture that prospect’s attention.
The less you try to say, the more people remember.
One way to break through the competitive clutter is to have a single-minded message – a simple statement that sums up the most important thing you can say about your company that will convince a prospect to consider buying your product – and then to communicate this message with creative that is attention-getting and memorable. This is often referred to as a “Big Idea”.
What if your company doesn’t have a single-minded message?
Sometimes the answer is already part of your company’s marketing program. For most companies, particularly B2B firms, I have found that there is no single-minded message in the advertising and marketing communications. Usually, there is a well thought out graphics standard, a nice logo and tagline, and some positioning and benefits copy on collateral and the company’s website.
If your company doesn’t have a single-minded message, develop it. Look for a key insight about your brand. Start with your customers’ buying behavior to discover one significant reason why customers buy – or why they don’t buy – from your company.
Then answer this “simple” question, “What is the one thing we want to say to our target customer to convince them to buy from us?”
Ask the people who work with you the question. Sometimes the head of Sales and Marketing can answer the question immediately. But if no one can answer the question, answer these three questions:
- Why do you need a big idea?
- What is the problem you are trying to solve?
- Why does the problem exist?
Then sum up the answers into a one sentence response that answers the question, “What is the one thing we want to say to our target customer to convince them to buy from us?”
How can you come up with a “Big Idea”?
Once you have a single-minded message, you can start to work with your creative team to create a “Big Idea” that powerfully communicates the message. A good place to start is to select an exhibit marketing support firm that has the capability of working with you to craft this “Big Idea” and to align every aspect of your trade show effort to support the “Big Idea”.
Communicate this “Big Idea” in every element of your trade show exhibit – from the graphics and exhibit to the people who are staffing your booth to promotional materials – make sure that everything is building an attention-getting, memorable message.
You can incorporate your “Big Idea” into all the elements of your trade show program:
- Exhibit theme
- Live presentations
- Traffic building attractions
- Booth staff
- Pre-show promotion
- Lead response and follow-up
Does your company have a single-minded message? Has your exhibit marketing support firm delivered a big idea for your company?
Trade Show Exhibit Design Secrets: The Star of the Show
Your trade show exhibit should be designed to focus on your products, not your display. This doesn’t mean that the graphics need to be subdued or your booth needs to be boring. It means that the graphics, colors and lighting should be integrated to draw attention to your product.
Make your products the star of your trade show display
Don’t be afraid to be bold. Use high-impact colors that will stand out at a distance. A bland 
color palette will blend into the background and not draw attention or focus the audience on your product.
Be brand-true. You should support and build on your brand campaign. But your exhibit also needs to go beyond the brand message and convey what your company is about.
Use exhibit graphics to draw in high-potential prospects for your product. People can “read” images faster than they can read words. Use images to clearly define what your company does and to attract your target customers. Images are also an effective way to filter out people who are not likely buyers so that they do not take up your staff’s valuable trade show time.
Limit your product display to focus on signature products. No matter how large your trade show exhibit space is, it is easy to dilute the overall impact of your display with visual clutter from too many products. If you want to tell an assortment story, organize your products into groups. Trade show attendees are most interested in new products and your most important products. You can use collateral materials or electronic product directors to provide information on your full product offering.
Use lighting to spotlight what is important. Lighting can accentuate the most important information and make your products stand out. Be creative in how you use lighting to draw attention to your products. Backlighting graphics, for example, can increase initial awareness and recall of your exhibit.
The design of your trade show display can draw attention to your product. The right graphics, colors, and lighting can grab the attention of your best prospects and make your trade show exhibit a true product showcase.
Which Trade Show is Right for you?
It is an age old question – should we exhibit? This question surfaces on a regular basis in all marketing departments. There are certain shows, based on their great performance in the past, that are no-brainers. But there can be others which you may not know much about.
Ask Customers and Prospects about the Trade Shows They Attend
The first point is to simply ask others about the trade shows that they like and attend. Make it a habit to ask customers and prospects alike “which trade shows do you attend?”
- Which is the “best” one for finding new products?
- How are the shows different and what makes them different?
- If they often attend more than one – which one is most important?
- Which one would they skip if they had to choose?
- Which show(s) have caught their attention, but haven’t yet made a priority?
You might consider conducting a short survey that can be sent out to your prospects and customers to solicit their responses. There are many free survey tools available to use, like Survey Monkey, Zoomerang, and others.
Talk with the Trade Show Organizer
The show organizer’s job is to be an expert on who attends their events. Typically they have concrete, measurable registration surveys and audits for you to view. Initially, you can review their prospectus; then, if it looks like a fit for you, call them directly. They know that a successful show is predicated on the right buyers finding the right vendors. Consequently, they make a science out of profiling their customers, and you should too.
To begin profiling your customer, start with these questions: Who do you want to attract to your exhibit booth? Who are the ideal customers for your product and/or service and what is important to them? Depending on whether your market is, business to consumer, or business to business, the criteria will be different. Regardless of the specific terms, you will need to define your customer. The broad range of data categories are: demographics (who is my customer), psychographics (what do they do), behavioral (how do they do it) and causation (why they do what they do). According to Barry Siskind in an article called The Right Place to Exhibit – A Strategic Approach, “causation is the sum total of all the demographic, psychographic and behavioral data you have accumulated. It matches up your features and benefits with your customers’ perception of their importance.”
As you profile your target audience, you can ask questions to find out where they are and the best way to reach them. Given that shows have various geographic focuses (regional, national or international), you will want to choose those ideally suited to both you and the audience you serve. Ultimately, you have plenty of choices, though finding the right trade show can be challenging. “The right show is a blend of audience, cost and logistics. Good event selection is a solid base upon which the rest of your exhibit program is built,” Siskind reminds us.
Resources for Locating Trade Shows
If you need to look up a show, here are several online resources for you.
Events in America: www.eventsinamerica.com
Trade Show News Network: www.tsnn.com
The Trade Show Calendar: www.thetradeshowcalendar.com
Selecting the right trade show is just the beginning of the process.
Long after the Trade Show is Over Where Will the Swag Be?
Swag is a part of the DNA of every trade show booth. Some items have been worth their weight in gold, due to the attendee’s reaction to them, while some were a waste of money. Will the promotional product make it home or will it be left in the hotel room? There are many questions which should be posed and answered as you consider the worthiness of this endeavor.
The ultimate question is: does that Tchotchke really matter, and will it move the person along the sales funnel? Depending on your target market and what they expect, answers can vary. Below are some questions to consider when reviewing the options for your giveaways.
Questions, Ideas to Consider When Choosing a Tchotchke
- How useful is it? Is this item something you would truly use after the show is over?
- How does this piece relate to your company and its brand? Will it reinforce your brand image?
- How can this swag be tied to the overall booth theme?
- Will this item be kept at the recipient’s office? Or is it a fun item that will be given to someone at home, like a child?
- Is there a way that this item can share your unique sales proposition?
- Can this item easily go through security at the airport?
- What types of conversations can the booth staff build around this item as it is being given away?
All of these questions should be reviewed to determine what to choose or pick out. Unfortunately, due to the hurried nature of getting ready for a show, the selection of the “right” promotional product is at the bottom of the list of tasks to accomplish.
Kathleen Hanover has written a post titled: Trade Show Marketing Tip: How To Choose Smart Swagwhere she presents a great idea:
“Let’s say your company sells a breakthrough solar panel that is 27% more cost-efficient than anyone else’s. Why not give away a small, solar-powered calculator? And what if that calculator had a formula printed on it that the recipient could use to calculate her cost savings over your competition? (Needless to say, it would also have your logo, tagline, and other pertinent details.) The possibilities are endless.”
Think about two different types of giveaways. Use a less expensive, but effective, giveaway for the freebie vultures for those people that come by your booth looking for the free giveaway. Don’t totally discount these people because they may actually just be trying to get your information and the giveaway will cause them to think of you whenever they use it. The second giveaway should be something a little nicer. It is a reward and thank you for a visitor stopping and engaging in genuinely interested conversation regarding your product. You definitely want to give them a reason to remember you.
Consider a Charitable Gift Rather than Swag
Depending on the audience at the show, a contribution to a charitable cause might gain more recognition for your firm than a giveaway. The show might have a cause they are supporting, like a food bank or a local animal shelter. You could coordinate your efforts with the show to add your contribution along with theirs. Let the press know what you are doing in lieu of spending money on giveaways and you might be able to gain positive exposure for your efforts. The press would be seen by show attendees and those who are not there.
Choosing the appropriate gift is often on a trial and error basis. Consult with a promotional products expert to discuss the wide range of options at your disposal. They can guide you in selecting the right item which will meet and possibly exceed your goals. Walk the show aisles to see what other exhibitors are using. You might see something which can be used for another show.
The good news is you have many options to choose from which can allow you flexibility in meeting budgetary considerations. What has been a great giveaway for you in the past?
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