Alexis Exhibits

Exhibiting at International Trade Shows

As a response to the US economy’s Great Recession and as protection against future bust cycles, many organizations are increasingly thinking global, looking to expand their businesses into emerging foreign markets. Exhibiting overseas is one of the fastest and most cost-effective ways to identify the best foreign markets for your company’s products and services.

Exhibiting internationally introduces many new challenges for organizations and requires thorough research to determine which ones will attract your target market. A good starting point is the U.S. Foreign Commercial Service (FSC), part of the International Trade Administration of the U.S. Department of Commerce.

If you’re the person put in charge of exhibit management at your company, you need to do your research to make sure your company’s significant investment into international trade shows isn’t a waste of time and money. Tactics that have proven successful in trade show exhibiting in the U.S. might fall flat in another country.

Here are a few tips to keep in mind when exhibiting internationally:

Hire a translator. Probably the most important step is to hire an expert (preferably native-born) translator who not only understands the language but the culture of the country and its people. This person will prove instrumental in helping fine-tune your company’s marketing message, slogans, and marketing collateral to assure that your message is effectively delivered to this new audience.

Hire a designer. It might also be a good idea to hire a local designer who understands how this foreign market will interpret the colors, design, symbols, logo, and look of your exhibit. For example, one color might be considered lucky or prosperous in one country, yet might symbolize something completely different or have a negative connotation in another.

Check on technical and safety standards. Before you commit to a foreign show, make sure your products comply with international technical and safety standards, which may vary slightly from those in the U.S. Another important consideration is power requirements. When exhibiting overseas, your electrical equipment might need to be adapted to different power voltage outlets.

When in Rome… Things are done differently in other countries. Be sensitive to how business is conducted and how decisions are made in the host country. Read up on proper business etiquette, how the sales process typically works, and the nuances of relationship building there. In Japan, for example, a handshake at the end of a business meeting is as good as a signed contract.

Exhibiting at an international trade show can bring big benefits and open up an entirely new market for your company’s products or services. A savvy planner, however, must do their homework well in advance.

Need Exhibit Management for your Trade Show? Let’s Talk.

Which Trade Show is Right for you?

It is an age old question – should we exhibit? This question surfaces on a regular basis in all marketing departments. There are certain shows, based on their great performance in the past, that are no-brainers. But there can be others which you may not know much about.

Ask Customers and Prospects about the Trade Shows They Attend

The first point is to simply ask others about the trade shows that they like and attend. Make it a habit to ask customers and prospects alike “which trade shows do you attend?”

  • Which is the “best” one for finding new products?
  • How are the shows different and what makes them different?
  • If they often attend more than one – which one is most important?
  • Which one would they skip if they had to choose?
  • Which show(s) have caught their attention, but haven’t yet made a priority?

You might consider conducting a short survey that can be sent out to your prospects and customers to solicit their responses. There are many free survey tools available to use, like Survey MonkeyZoomerang, and others.

Talk with the Trade Show Organizer

The show organizer’s job is to be an expert on who attends their events. Typically they have concrete, measurable registration surveys and audits for you to view. Initially, you can review their prospectus; then, if it looks like a fit for you, call them directly. They know that a successful show is predicated on the right buyers finding the right vendors.  Consequently, they make a science out of profiling their customers, and you should too.

To begin profiling your customer, start with these questions: Who do you want to attract to your exhibit booth? Who are the ideal customers for your product and/or service and what is important to them? Depending on whether your market is, business to consumer, or business to business, the criteria will be different. Regardless of the specific terms, you will need to define your customer. The broad range of data categories are: demographics (who is my customer), psychographics (what do they do), behavioral (how do they do it) and causation (why they do what they do). According to Barry Siskind in an article called The Right Place to Exhibit – A Strategic Approach, “causation is the sum total of all the demographic, psychographic and behavioral data you have accumulated. It matches up your features and benefits with your customers’ perception of their importance.”

As you profile your target audience, you can ask questions to find out where they are and the best way to reach them. Given that shows have various geographic focuses (regional, national or international), you will want to choose those ideally suited to both you and the audience you serve. Ultimately, you have plenty of choices, though finding the right trade show can be challenging. “The right show is a blend of audience, cost and logistics. Good event selection is a solid base upon which the rest of your exhibit program is built,” Siskind reminds us.

Resources for Locating Trade Shows

If you need to look up a show, here are several online resources for you.

Events in America: www.eventsinamerica.com

Trade Show News Network: www.tsnn.com

The Trade Show Calendar: www.thetradeshowcalendar.com

Selecting the right trade show is just the beginning of the process.