Alexis Exhibits

Trade Show Exhibit Design: It pays to “Think Big”

If you want a Trade Show exhibit that is memorable and persuasively communicates your brand, keep it focused on one overarching idea. Think Big. Create a “Big Idea”.

When a prospect walks into a Trade Show they are confronted with hundreds – even thousands of different marketing messages. If you are lucky, your company will have 15, maybe even 30-seconds to capture that prospect’s attention.

The less you try to say, the more people remember.

One way to break through the competitive clutter is to have a single-minded message – a simple statement that sums up the most important thing you can say about your company that will convince a prospect to consider buying your product – and then to communicate this message with creative that is attention-getting and memorable. This is often referred to as a “Big Idea”.

What if your company doesn’t have a single-minded message?

Sometimes the answer is already part of your company’s marketing program. For most companies, particularly B2B firms, I have found that there is no single-minded message in the advertising and marketing communications. Usually, there is a well thought out graphics standard, a nice logo and tagline, and some positioning and benefits copy on collateral and the company’s website.

If your company doesn’t have a single-minded message, develop it. Look for a key insight about your brand. Start with your customers’ buying behavior to discover one significant reason why customers buy – or why they don’t buy – from your company.

Then answer this “simple” question, “What is the one thing we want to say to our target customer to convince them to buy from us?”

Ask the people who work with you the question. Sometimes the head of Sales and Marketing can answer the question immediately. But if no one can answer the question, answer these three questions:

  1. Why do you need a big idea?
  2. What is the problem you are trying to solve?
  3. Why does the problem exist?

Then sum up the answers into a one sentence response that answers the question, “What is the one thing we want to say to our target customer to convince them to buy from us?”

How can you come up with a “Big Idea”?

Once you have a single-minded message, you can start to work with your creative team to create a “Big Idea” that powerfully communicates the message. A good place to start is to select an exhibit marketing support firm that has the capability of working with you to craft this “Big Idea” and to align every aspect of your trade show effort to support the “Big Idea”.

Communicate this “Big Idea” in every element of your trade show exhibit – from the graphics and exhibit to the people who are staffing your booth to promotional materials – make sure that everything is building an attention-getting, memorable message.

You can incorporate your “Big Idea” into all the elements of your trade show program:

  • Exhibit theme
  • Live presentations
  • Traffic building attractions
  • Booth staff
  • Pre-show promotion
  • Lead response and follow-up

Does your company have a single-minded message? Has your exhibit marketing support firm delivered a big idea for your company?

Trade Show Exhibit Design: The Creative Brief

When you need to have a new trade show exhibit created, plan to discuss your schedule, budget, exhibit space, how frequently the booth will be used, and if there are any special requirements for the exhibit. If you want to create a breakthrough exhibit, also take the time to put together your creative requirements.

creative-briefEven some of my most organized clients rarely organize and formalize their creative requirements before they start working on a new trade show exhibit. They generally start by providing some basic verbal instructions about the design requirements. Then spend a lot of time gathering information in response to questions from the creative team.

Letting your vendor work solely from verbal input is the best way to waste time and money. Sometimes it results in a flashy but generic exhibit, and communications disconnects. On the other hand, if you work with your design firm to create a formal creative brief, you are well on your way to creating an exhibit that fully represents your brand and engages your target customer, and makes you look like a pro.

Look for a partner who will collaborate with you and create a formal brief – a succinct statement of what you are trying to accomplish and communicate with your new trade show exhibit. Once you have a formal brief, it’s easy to run it by key stakeholders and make sure that you are on the right track. It also serves as a guide for the creative team so that they clearly understand their mission.

Most of what you need to provide is probably readily available. A few phone calls or quick visits with co-workers and you will have most of the answers. The format that you use really doesn’t matter. Just gather the answers to the key questions and work with your exhibit marketing company to create a brief.

Here’s a list of preliminary questions that I have found are a useful starting point:

Brand and Company Mission:
What is your brand position?
What is your corporate mission?
These are usually brief formal statements that are prepared by the Marketing Department.

Background:
What do you want to achieve with the exhibit?
How will you measure the success of your trade show effort?
What’s going on in the market? Any opportunities or problems in the market?

Your Target Customer:
Who is your target customer?
What should be avoided in talking to this audience?
What do they believe about your company before we tell them anything?
Is there an important secondary audience?

The Message:
If you could get one sentence through all the clutter, what would that be?
If they asked you to prove it, how would you do that?
Are there any other major points do you want to communicate?

Be critical and honest about the answers to these questions. It is great to focus on your company’s strengths but it is also important to make sure the creative team knows your company’s weaknesses and challenges.

Once you have the answers, work with your exhibit design firm to develop a creative brief that provides a clear statement of expectations and lay out a clear framework for the creative team. I have found that the most effective creative briefs result from a collaboration between the client and their design team.

Do you have a collaborative relationship with your trade show exhibit design firm? Do you think it matters?