Alexis Exhibits

Know your Trade Show Terms

It’s hard to walk the walk, when you can’t talk the “talk” of the trade show world. We’re making it easier on you by creating a free downloadable glossary of terms, containing all the terms you need to know to look like a pro at your next trade show.

Here are just a few of trade show terms you’ll need to know to feel and sound like a real trade show insider:

Advanced Order- An order for show services sent to the contractor before actual move in.

Baffle- The partition to control light, air, sound or traffic flow.

Bill of Lading- Document or form listing goods to be shipped.

Blanket Wrap- Non-crated freight shipped via van line covered in protective blankets or padding.

Bone Yard- Equipment storage area at an exhibition hall.

Chevron- Type of cloth used for backdrops.

Consignee- The person to whom goods are shipped.

Corkage- The charge placed on beer, liquor, and win brought into the facility but purchased elsewhere. The charge sometimes includes glassware, ice, and mixers.

C.W.T.- Hundredweight- A measurement of the weight of exhibit freight. Usually 100 lbs.

Drayage- The unloading of your shipment at an exhibit hall, transporting it to your booth, storing and returning your empty crates and cartons, and reloading your shipment at the close of the show.

Duplex Outlet- Double electrical outlet.

Floater- Worker(s) used by a foreman to help assigned labor for short periods of time.

Foam Core- Lightweight material with a Styrofoam center used for signs, decorating, and exhibit construction.

Four-Hour Call- Minimum work period for which union labor must be paid.

I & D- Install and dismantle.

Infringement- Use of floor space outside exclusive booth area.

Marshalling Yard- Check-in area for trucks delivering exhibit material.

Pegboard panel- Framed panel of perforated hardboard. Pipe and

Drape- Tubing with drapes that separate exhibit booths.

Pro-Number- Number assigned by the freight forwarders to a single shipment; used in all cases where reference is made to the shipment.

Staging Area- Area adjacent to main event area for setup, dismantling, and temporary storage.

Stanchions- Decorative posts that hold markers or flags to define traffic areas. Ropes or chains may be attached.

Union Steward- On-site union official.

WARP, WEFT, & BIAS- The three ways fabric stretches, length, width and diagonal.

Yaw- Key stoning effect on a projection.

But wait, there’s more. For a complete list of terms to know, download the FREE Glossary of Trade Show Exhibit Terms!

Developing an Effective Tradeshow Marketing Strategy

Establishing an effective marketing strategy for a trade show is essential to converting the money spent on exhibits, booth space, and the travel expenses to increased sales. Companies must plan and begin executing their trade show marketing strategy before the show begins and continue after the tradeshow until the last lead has been followed up.

Once a strategy has been devised and bought into by upper management; it’s time to get a plan in place to deploy it. Make sure that your marketing goals are easily measurable so you can easily assess the effectiveness of your plan after the show and determine the role trade shows will play in your future marketing plans.

Here are a few things that can help you develop and deploy an effective trade show marketing strategy so that you can be the “talk of the show.”

Before the show

Trade show organizers will supply you with a list of ppre-registeredattendees. Use this list to contact registrants via phone calls, written invitations to promotional events at the show, direct mail, and emails. A teaser that gives attendees a reason to stop by your booth (free giveaways, enticing entertainment, etc.) can help boost traffic. Well before the show, be sure and add sections to your website such as forums, event calendars, and newsletters to reach a large portion of customers and leads.

During the show

These marketing activities include live demos, in-booth entertainment or attractions, audiovisual programs, tradeshow giveaways, and free food and beverages, if permitted.

Effective marketing during the show is contingent upon having a well-trained and professional staff manning your booth. Getting attendees to stop by the booth will only get you so far. After that, it’s up to your employees to welcome them, introduce themselves, and give them a quick overview of your company and its products or services. Be sure that booth workers take notes and obtain contact information along with information specific to that person that might come in handy when contacting them after the show.

After the show

This is where many companies fall short. If you want to convert sales leads into actual sales, this needs to be an essential part of your marketing plan. Thanking attendees and following up with them is important if you want them as future customers. Follow up within a week of the show by sending a personalized note, along with any marketing material you deem appropriate for that particular prospect.

In the weeks following the show, attendees will be besieged with emails, sales collateral, and sales pitches via social networking sites from exhibitors. Set your company apart from the sea of competitors by making personal phone calls to promising sales prospects. This extra effort confirms your company’s commitment to service and establishes a pathway to building a relationship with a future customer.

All these marketing strategies should be built around establishing and reinforcing your company’s commitment to quality and customer care. Implementing a trade show marketing plan that focuses on relationship management and personalized attention to prospects as well as current customers will go a long way towards growing your business and increasing sales.

Choosing the Best Trade Show Display For Your Needs

Once you’ve decided to take the plunge into tradeshow exhibiting, the next question might be: what type of display or exhibit will we need? The answers will vary depending upon a multitude of factors. You’ll need to ask yourself some basic questions, such as: how large are the events you wish to participate in? What type of audience do you wish to attract? What location type (in-line, corner, end, island) and size of booth space are you considering?

Other questions in regards to the frequency of exhibiting and how you will transport your exhibit also need to be considered before you can determine which type of display will best serve your needs and meet your tradeshow objectives. Another important question is how much do you have to spend on a display. When you include the physical display itself, plus banner stands, lighting, and accessories, you could be talking anywhere from a few thousand to over $50,000 in costs.

Once you’ve determined all these things, it’s time to start evaluating the different types of displays. Let’s take a look at the various types.

Pop-up displays. These are made up of a lightweight, folding frame covered with magnetic-backed fabric, vinyl, or plastic panels. These displays are available in tabletop or floor versions.
Pros: Because they are lightweight, they are easily handled and less expensive to transport.

Truss displays. Structured around lightweight or aluminum tubing, these displays can be configured in a variety of shapes and sizes, from entire booths to special exhibit features, display walls, islands, and entranceways.
Pros: Highly configurable for added flexibility.

Panel displays. These displays are made up of fabric-covered rectangular sections that are connected to make a wall.
Pros: Also very flexible because they can be configured to fit different sized and shaped booths.

Table-top displays. This display type, which features a lightweight display that sits on top of a table, is ideal for small events. The displays typically have three panels with Velcro-attached graphics and headlines that can be easily changed and updated. Some come with briefcase-style cases for easy transport.
Pros: Least expensive option and more durable than pop-up systems.

Banner stands. These banner stands provide an easy, lightweight means to display your corporate banners or other signage. These are available in single, double or triple-sided models. You can use two placed together or separately in different locations within your booth. Some come with lights to enhance the image display.
Pros: They are lightweight, portable and durable.

Custom displays. Exhibit companies can help you design your own custom display in any size or configuration will fit your needs. You can also incorporate accessories, including cabinets, countertops, backlighting, and bridges. Most will also offer a no-obligation design and price quote for your proposed design, so you can weigh your options before committing to anything.
Pros: Designed exactly with your needs in mind.

Tradeshow Exhibit Packaging 101

Tradeshow exhibits can be packaged in a variety of ways including:

  • Crates
  • Skids or pallets
  • Molded plastic cases
  • Or no packaging at all, (pad wrapped)


The vast majority of custom or modular trade show exhibits are packed in crates. Properly constructed crates reduce the likelihood of damage and can greatly enhance the useful life of the display. The downside of crates is the cost (usually around $1,500 each for average sizes) and the weight of the crates (around 300 pounds each). While properly designed crates will take full advantage of the space in a truck, their weight will add cost to shipping (if based on weight) and material handling. Crated displays can usually avoid the “special handling” fees charged for material handling.


Skids or Pallets

Skids are essentially crates without sides or a top. They are easily moved with a forklift and are commonly used when the items are too big or bulky to fit in a crate, e.g., structural beams, truss, furniture and rolls of carpet and padding. The disadvantages to skids are that they are difficult or impossible to stack, increasing storage and shipping costs, and they do not afford the protection that crates do. Skids do reduce shipping weight when compared to crates.

Molded Cases

Manufactured exhibit systems and portable displays often pack in molded plastic cases. In some instances, the cases are compartmentalized to secure the individual parts of the display. Manufactured displays break down into smaller pieces that lend themselves to being packed into these pre-engineered containers. They are much lighter than crates and are very durable. Some displays that are packed in multiple molded cases are then stacked on skids for ease of handling on the show floor.

Pad Wrapped

Some exhibits are shipped as individual pieces without crates or skids. The items are wrapped with packing pads and loaded into moving vans just like household goods are handled. This process adds considerable time to the packing, loading and unloading process and increases the likelihood of damage, but might be worth considering in some cases.

Trade show display packaging is not as simple as it might seem, as there are many variables involved in deciding which method will be most cost-effective. Your exhibit supplier should be able to describe how your exhibit is going to be packaged and why. A detailed cost comparison of each option, accounting for all potential areas of impact on cost, might be of value before you make a decision.

Trade Show Design: Audience Boredom is the Real Challenge

You’re heading to the biggest trade show of the year. You’ve checked out your competition and your exhibit looks as good as theirs looks. You have last year’s team back. Everything will be as good as it was last year. You are ready to make the most the show. But are you ready for the real competition? An audience that is totally and completely bored.

You Have Only a Brief Moment to Make an Impression at a Tradeshow! Attendees Only Recall 15% of the Displays Visited.

A rendering of a question mark mazePeople are surrounded with so much slick mass entertainment, on-demand info, interactive experiences, and noise and hype that they have moved beyond oversaturation – they are now tuning most of it out. Trade show attendees – and your target customers – are a product of this environment. They quickly scan a booth and make a very rapid decision about whether to invest more time or effort in a visit. Now, you not only have to beat your competition, you need to capture the heart and minds of your prospects that are harder than ever to engage.

Studies have found that on average trade show attendees can only recall 10% to 15% of the displays they visited 24 hours later, but the most valuable customers remember over 40% of exhibits even a year later. That is the dilemma – the casual show attendees won’t remember much but do not really matter; the high- value buyers probably remember what you did last year.

You have only one brief moment to make an impression. Do you want your target customers to see your trade show exhibit and think, “been there, done that”? (Don’t forget – your most valuable prospects never miss a show and they saw your booth last year.)

So ask this simple question: When was the last time you changed the appearance of your exhibit?

If the answer is more than two years, pick up the phone and call the best trade show exhibit designer you can find (we can help!). If your booth was typically forgettable, it will look dated. If your booth was the star of the show, it will be unforgettable and remembered as last year’s exhibit. No matter what, a dated exhibit will send the wrong message about your company and the wrong message about how you feel about the attendees of this show.

In this fast-paced, competitive world, trade show visitors want “new”. That doesn’t mean that you need a completely new exhibit, perhaps it just needs to be refreshed. But, now more than ever, it is important to show that your company understands how to succeed in this hyper-competitive marketplace.