Alexis Exhibits

Trade Show Secrets to Success

For small businesses, trade shows can be a great opportunity to reach out to a targeted audience and deliver your marketing message. The goal, of course, is to ultimately convert potential sales leads into satisfied, happy customers.

Despite brutal economic conditions, trade shows still offer a significant payoff for small businesses. Even in today’s business world of websites, social media, emails and voicemails, trade shows still offer one of the best opportunities for companies to build relationships with face-to-face contact.

Let’s take a look at some trade show secrets (shhh, don’t tell anyone) that could help your company succeed in the trade show world, regardless of your budget.

Pick a show in a vertical, niche market. Instead of exhibiting at a trade show at which all your competitors will be, fighting to gain the attention of the same audience, pick an offbeat, smaller show. Every business has smaller, vertical markets in which they would like to gain a foothold. The advantage is these shows typically will cost less, and you can focus on delivering your message to a new audience, not on besting your competitors’ efforts.

Don’t listen to the hype. Instead of relying on the word of salespeople desperate to sell you a booth, talk to other exhibitors to find out what type of experience they’ve had not only working with the exhibit management but also the results they have experienced from exhibiting.

Attend the event first. If you’re considering exhibiting at a really large (read: expensive) trade show, attend it first. Walk the floor and ask both the attendees and the exhibitors about their experience at the show. Find out whether they felt attending or exhibiting was worth their time and money.

Skip new trade shows. Don’t invest in unproven commodities, especially in these tough economic times when even the larger shows can struggled for survival. Save your trade show budget for shows with a proven track record of success that you know can deliver the ROI you need to justify the expense.

Speak up. If you’re a small business with limited resources, exhibiting at trade shows might be beyond your economic means. That doesn’t mean you can’t add trade shows to your marketing mix. Contact the show management and inquire as to any possible opportunities to be a speaker or panel expert.

Get them while they’re hot. After the show is over, don’t let months go by before contacting sales prospects. Follow up with those attendees who took the time to stop by and hear your company’s pitch within two weeks of the show.

The Key to Tradeshow Exhibit Success: Location, Location, Location

When you’re planning for the upcoming year of trade shows, it’s important to remember that the location of your booth at trade shows can be key to getting the maximum amount of traffic. Lots of traffic can equate to a higher number of qualified sales leads, which you need to justify the expense of attending these shows.

The first step is to plan for the trade show early. When you book early, you’ll have more options to choose from for your booth location. If you wait until the last minute, you’ll be limited to choosing from whatever booth spots are not sold. The only plus of waiting: you might be able to find out in advance who your neighboring exhibitors will be. If a show doesn’t sell out, by booking later, the show organizers might offer that accompanying booth—if vacant—for free or for a greatly reduced price just to fill it.

If a particular show is a success for you, sign up and reserve your spot for the following year’s event while at the event or shortly thereafter, which might get you a better location and better deal too. Keep in mind that if you are a returning exhibitor, the event management’s sales folks want you back. Use this as a bargaining chip in your negotiations for next year’s booth rate and location.

So what are the prime locations when choosing your booth location? Let’s take a look at a few of the primo spots that exhibitors crave.

Close to the exit from the restrooms. You might balk at getting seated near the restroom at a restaurant, but tradeshows are an exception. Everyone eventually has to go to the bathroom and as they leave, they are often in strolling mode and more likely to stop.

Adjacent to food kiosks and/or Internet cafes. Be the first booth they see after they grab that cup of coffee, eat that bagel or check their email. Once their hunger is sated or their caffeine withdrawal has ebbed, they will be ready to give you their full, undivided attention.

Close to the entrance/exit of the exhibit hall. It’s guaranteed that everyone will have to walk by your booth multiple times a day. Be the first booth they see when they enter the hall, before they are worn out from hours of schlepping up and down the aisles.

End of aisles or on back walls. People often look to see how long aisles are and stop to get their bearings before they embark down an aisle. Seize this opportunity to grab their attention.

Unleash the Power of PR at Tradeshows

One initiative often forgotten about at trade shows and conferences is public relations (PR). Obviously tradeshows are an excellent way to increase visibility of your company with a targeted audience of potential customers. Most companies are well aware of this and focus their efforts solely on garnering the attention of attendees in order to generate sales leads.

What many companies fail to recognize is the vast potential to also grab the attention of the media covering these events. Magazine editors, writers, consultants, and bloggers attend shows to gather information and become educated on what’s new in that particular industry. They want to know what products are being introduced, what new technologies are emerging, what companies are partnering together, and what new services are being offered.

In order to get their attention, companies must be proactive. Tradeshow organizers engage in promotional activities that include the media so be sure and look for opportunities to get your company included in any pre-show newsletter or press release distributed by show management. Contact the show’s PR staff and ask for any opportunities to contribute industry information or research, or provide industry “experts” at your company to participate in panel discussions, give speeches, or to teach product- or technology-specific classes.

Several months before the show, put together a press kit that includes: a one-page company overview; a press release on whatever you’re introducing at the show; product spec sheets on each product or service; case studies or user stories demonstrating the real-world benefits of your products or services; recent news articles; and a CD of images of your company’s products that the editors can use for publication. Also be sure and include the business card of the person within your company responsible for PR. Put press kits in the show’s media room, as well as in your booth.

A few weeks out, obtain the list of all members of the media who are pre-registered for the event. Contact the key members of the media and schedule a time for them to come to your booth and meet one-on-one with a company representative to get a demo of your product and an overview of your company. Make sure you have something newsworthy to share with them: research findings, significant new technology or products, market news, etc.

If you have significant news to share, you might consider holding a press conference. The show management can assist you in obtaining a room outside the chaotic show floor and can also help with preparations such as food or drink you might want to offer weary members of the press.

Keep in mind that good PR is about building relationships with the media and positioning your company as a thought leader in your industry. If an editor likes you—and as a result, the company you represent—he or she will be more likely to contact you for information or interviews with key personnel when they are writing an article on a topic with which your company can offer some expertise.

How to Choose Effective Trade Show Giveaways

When attendees at trade shows leave your booth, you would like them to leave with a great lasting impression of your company and its products. Giving them a great pitch on your company and an impressive demonstration of your products is an effective way to do that. Another way is to give them something to take home as a way of thanking them for their time and in the process something that will remind them of your company and its products.

These so-called “giveaways,” or promotional gifts can be super marketing tools when chosen carefully. Attendees love the idea of getting something for free, whether it’s a tote bag, a mug or a random ballpoint pen. Note: yes, attendees will take pens even when they are not intended to be giveaways. Gift giving can build goodwill, be an incentive, communicate a message, and create awareness.

Giveaways should be used to reinforce a company name, core benefit, and image, create a positive feeling, remind attendees of the company name, and to obtain contact information of prospects. Be sure that whatever item you choose as a giveaway, make sure your company logo or name is on it. Enhance your positioning strategy even more by including a branding message, slogan, and phone number as well.

So how do you choose the most memorable ones to use as tradeshow takeaways? One good way is to cross-reference your own promotional ideas with retail items that are trending high at the moment. Do this by surfing through gadget catalogs to see what’s being featured. Some item might be all the rage, and while your marketing budget might not be able to splurge on that actual item, popular accessories (a holder, portable speakers, etc.) with your company logo might be.

Also, keep in mind your objective and who exactly will be receiving the giveaway. Will it be used to enhance a theme, convey a specific message, or educate your target audience? Determining a purpose of the giveaway will go a long way towards helping you select the right gift. If you’re still stuck, consider consulting a promotional specialist to help you make the right selection.

Another important consideration will be your budget, as giveaway items will vary greatly in price, with quality, quantity, and special orders all impacting overall cost. Once you’ve determined how much you have to spend, you might also consider ordering the same item for several different shows, as the greater the quantity, the lower the individual unit price will be.

Unique trade show giveaways can help draw prospects to your booth, so make sure your sales prospects know about it in advance. Send them a teaser invite with details of the giveaway, or create a two-piece premium, sending one part out to key prospects before the show and directing them to collect the other half at your booth.